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- FAQ - Frequently Asked Questions -
About our on line shop : | |
About our product : Macrame Lace | |
How to choose : | |
About our Company : |
Who is Authentic Macramé Lace ?
Broderies Cazé-Ducamp, expert in lacemaking, continue the family art started in 1931. We started retail selling in 1976 in our workshop in the North of France. "Authentic Macramé Lace" is our Online shop on the Internet started in 2005. We have dedicated to offering a wide variety of macrame lace at very competitive prices. All the informations about Broderies Cazé-Ducamp in on Policies web page.
Do you have a paper catalog ?
We don't have paper catalog. Our online shopping is our complete catalog of our best collection. You have a large selection of curtains, cafe curtains, valance, bedspreads, tablecloths, doilies, table-runners in many sizes. You have a unique opportunity to purchase authentic macramé lace in superb quality at affordable outlet prices, direct from Europe.
Do you have a outlet shop ?
Yes, you can see our workshop and our embroidery machine on contact page. You can visit us at Villers-Outréaux in the North of France, we're open Monday to Saturday.
Cost and delay of shipping.
The shipping cost are calculated by the shopping cart and the cost depend of the weight of your package and usually it is not too expensive. We ship by postal service. If you want to know the real cost of your order, you can order with your address of shipping without submitting it. Averagely, shipping cost take about 10 % of the product cost.
For example a shipping from France to United States cost : 7 USD + 9 % of your total order.
Usually, it takes one to eight days to ship backordered item, depending of your order.
Customers satisfaction ?
Since our foundation in 1931, les BRODERIES CAZE-DUCAMP have been dedicated to ensuring the complete satisfaction of our customers, both wholesale and private, with the quality craftsmanship of fine linens in traditional and innovative styles. We offering a wide variety of macrame lace at very competitive prices. You can see few comments of our customers on this web page with a link to the ePubliceye. Customer's trust and satisfaction are very important to us. For any assistance or suggestions please contact us.
What is macrame lace ?
The macrame lace design is first stitched on a treated tissue support. Then, the embroidered tissue passes through an oven heated to 320° F (160° C). Because of the heat, the tissue dissolves and leaves behind only the embroidered pattern. It is this particular process that gives macrame lace its unique appearance and texture.
Why macrame lace is more expensive ?
Macrame lace is very long to make, thousand and thousand stitches are needed. For the most of our collection, one day is required on our embroidery machine for 24 inches drop : See video of our embroidery machine.
How to care macrame lace ?
Machine wash warm, gentle. Do not Bleach if you want to keep your colour. Tumble dry until damp, then line dry.Our macrame lace will remain new even after numerous washings, and does not require ironing.
Macrame lace is handmade ?
Macrame lace can't be made by hand, sometimes, it looks like lace or crochet but it's very different. Macrame is very long to make by machine, thousand and thousand stitch is needed. For the most of our collection, one day is required on our embroidery machine for 24 inches drop : See video of our embroidery machine.
Difference between Macrame lace and lace or jacquard ?
Macrame lace is embroidered, lace and jacquard is weaving.
Does macrame lace curtain give brightness in my home ?
Yes, and sometimes more than a drape shade. We have different curtains, any curtains give more light than other, we invite you to read our curtain's description.
Do you send samples ?
Sorry, we have not possibility to send you samples : If you are hesitant of your item choice, please, contact us, we have a long experience in retail sale, we will be happy to assist you in your choice.
If you are hesitant about the quality of our creations, we recommend you to order one item, you have guarantee satified or money back, more informations on this page. Please, visit our customers comments page.
How to order ?
Step 1 : Select your item, select the size you need. Sometimes, you can enter directely your size : Change 1 by the size you need (in inches). Choose your color, your quantity. The price without shipping charge will be post automaticaly. If you want to order this item, click on . You will be able to add or delete each item selected in your basket.
Step 2 : Complete your informations, address of shipping, email address...
Step 3 : Your order with shipping charge post (Estimate).For information, shipping charge are calculate like this :
7 USD + 9 % of the total amount of your order.
Step 4 : Choose your payment procedure : Safety payment on our bank's secured page (CIC ) or PayPal or credit card by phone or fax. Confirm your order by clicking on
Don't forget to check : i read and i accept the general conditions.
How I can pay ?
You can pay by Credit card safety payment on our bank's secured page (CIC ) or PayPal. Or you can choose to pay by credit card (by phone or fax) or by money order, we can give you our bank account informations.
I have no PayPal account
For safety payment, a PayPal account is optional and not necessary, select : i have no PayaPal account on PayPal web site.
Live support by phone.
Although we are in France, you can phone us for any questions. Please call us during on French time. Our phone number on contact page.
When do you charge my credit card ?.
The credit card will be charged the total amount when we start to ship your order. The credit card will be charged ONLY when your order is available and ready to send. Your credit card information is secure on our bank website. Your details are collected by the bank directly, all of your information will not be stored anywhere. Also, Authentic macrame lace will ever have access or see your credit card details.
How to choose my size ?
For macrame curtains :CREATE YOUR OWN UNIQUE LOOK Use the components above alone or combine them to create a look that’s just right for you. These are just a few of the looks you can create with macrame lace window treatments.
- Valance : The perfect stand-alone top treatment.
- Tie back Pair : Install a tie back curtain pair to give your windows a unique silhouette.
- A tier, sometimes referred to as a cafe, is a curtain that typically hangs from the middle of a window down to the sill.
For macrame curtain width, order approxiamately 1.2 times larger than the width of the window.
You can use this tool : Caluclate my curtain fullness
We propose macrame lace in custom size, but we must make macrame lace curtain with complete patterns, we can't cut a pattern in the middle for the coherence, symmetry and beauty of your curtains. A macrame lace pattern is always in the same size, we can't reduce or increase the size depending the curtain size. That's why You have to accept a margin of error of approximately 1 to 1.5 inches.
Macrame lace can be used for all home style ?
Yes, we have new color macrame lace curtains for contemporary home decor. To help give a fresh and elegant look to any room you may choose.
How to choose my color ?
Each pattern have their own thread : 100 % polyester (natural color, bright) or 67 % and 33 % cotton (ecru). In any case, the white is a real white, we dying our macrame lace.All our pictures of the macrame are ecru. With time and washings, ecru become more light. But you can get more ecru with a tea bath.
Ecru, natural (off-white) adds a cozy atmosphere to your home, for table-clothes, table-runners and doilies, we highly recommend this color. Natural color is a light ecru.
| ecru | White | natural |
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